Abubakar Mall Privacy Policy
Effective Date: November 7, 2024
Introduction
Abubakar Mall (“we,” “us,” or “our”) is committed to safeguarding the privacy and personal data of our users (“you” or “user”). This Privacy Policy outlines our procedures regarding the collection, use, and protection of your personal information when you interact with our website, abubakarmall.com (the “Site”). This policy complies with international privacy standards, including the General Data Protection Regulation (GDPR) for EU residents and the California Consumer Privacy Act (CCPA) for California residents.
By accessing or using the Site, you agree to the terms outlined here. Please review this policy periodically, as we may update it to reflect changes in our practices or legal requirements.
Information We Collect
Personal Data: Information that identifies you personally, such as:
- Full name
- Shipping and billing addresses
- Email address
- Phone number
- Payment details (processed via third-party payment providers)
Derivative Data: Collected automatically through your interactions with our Site, including:
- IP address
- Browser type and settings
- Device information (e.g., operating system)
- Site usage data (e.g., pages visited, links clicked, time spent on each page)
Financial Data: Any payment details shared for transaction processing. Financial data is stored securely through compliant third-party providers such as PayPal, whose privacy practices we recommend reviewing.
Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience and collect additional usage data, following the guidelines of global privacy laws like the GDPR. You may control cookie preferences through browser settings.
Use of Your Information
We process your information for the following purposes:
- Order Processing: Managing and fulfilling orders, including shipping and customer service.
- Personalization: Customizing your experience on our Site based on your preferences.
- Communication: Sending notifications regarding your account, order updates, and promotional offers (with your consent).
- Compliance and Security: Ensuring our Site’s security and compliance with legal obligations.
- Marketing: Providing personalized advertisements, if you have given consent.
We strive to process only the minimum data necessary for each purpose, in line with privacy best practices.
Disclosure of Your Information
Your information may be shared with:
- Service Providers: We partner with third parties to facilitate services, such as payment processors, delivery partners, and customer support.
- Legal Obligations: When required by law, regulatory authority, or to protect our rights or the rights of others.
- Corporate Transactions: In the event of a merger, sale, or acquisition, your information may be transferred as part of the transaction, with notice provided.
All third parties are bound by confidentiality agreements and are expected to process your information securely.
Your Privacy Rights
Depending on your location, you may have the following rights:
- Access and Correction: Access your data or request corrections to ensure accuracy.
- Deletion: Request deletion of personal data, subject to applicable retention policies.
- Data Portability: Obtain a copy of your data in a structured, machine-readable format.
- Opt-Out: Unsubscribe from marketing communications at any time.
To exercise any of these rights, please contact us using the information provided below.
Data Security
We implement industry-standard security measures to protect your information from unauthorized access, alteration, or disclosure. While we strive for strong data protection, please be aware that no method of data transmission or storage is completely secure.
Contact Us
For questions or concerns regarding this Privacy Policy, please contact:
Email: sales@abubakarmall.com
Abubakar Mall Return Policy
Effective Date: November 7, 2024
Introduction
Abubakar Mall (“we,” “us,” or “our”) values your satisfaction with our products. This Return Policy outlines our procedures for handling returns, exchanges, and refunds to ensure transparency and compliance with international consumer protection standards. By making a purchase on abubakarmall.com, you agree to adhere to these terms.
Return Eligibility
- Condition of Item: Items eligible for return must be in their original, unused condition, with all packaging, tags, and labels intact.
- Return Window: Returns must be initiated within 30 days of the delivery date.
- Exceptions: Certain items, such as perishable goods, custom-made products, and items marked as “final sale,” are not eligible for returns. Please check product descriptions for eligibility details.
Return Process
- Initiate Return: Contact our Customer Service team at returns@abubakarmall.com to initiate a return and receive a return authorization number.
- Packaging: Securely package the item, including the return authorization number, and ship it back using a trackable method to ensure receipt.
- Return Shipping Costs: Customers are responsible for return shipping costs unless the return is due to our error (e.g., wrong or defective item received).
Refund Policy
- Refund Method: Approved refunds will be issued to the original payment method used during purchase.
- Processing Time: Refunds are processed within 5-7 business days after the returned item is received and inspected.
- Partial Refunds: In cases where items show signs of use or damage, a partial refund may be issued at our discretion.
Exchanges
We offer exchanges for eligible items, subject to stock availability. To exchange an item, follow the return process and specify the desired item or size in your return request. If the replacement item is unavailable, we will issue a refund instead.
International Returns
For international orders, the same return and exchange terms apply. Please note that we do not cover international return shipping fees or duties. Customs fees incurred upon return may be deducted from the final refund amount.
Damaged or Defective Items
If you receive a damaged or defective item, please contact support@abubakarmall.com within 7 days of receiving your order with photos and a description of the issue. We will arrange for a replacement or issue a full refund if the item is confirmed to be defective.
Contact Us
For any questions regarding returns, exchanges, or refunds, please reach out to our Customer Service team at:
Email: returns@abubakarmall.com
